{"id":315,"date":"2022-05-23T09:09:00","date_gmt":"2022-05-23T09:09:00","guid":{"rendered":"https:\/\/aoneweb.wpengine.com\/f-a-q\/"},"modified":"2025-07-03T10:40:11","modified_gmt":"2025-07-03T10:40:11","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/a-one.no\/en\/f-a-q\/","title":{"rendered":"F.A.Q"},"content":{"rendered":"\n<section id=\"heading-divider-block_ceef679fd626e3ff2f552946ed47d159\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\">Frequently Asked Questions<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_715044570dee5c4b0fe43b916af542c4\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\">How do i make a booking?<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"multi-col-text-block_d01f92b511ea5a3cf107494877572b56\" class=\"block-section multi-col-text\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t\n\t\t<div class=\"multi-col__content two-column\">\n\t\t\t<div class=\"multi-col__col column_2 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"200\"><p class=\"multi-col__text text-size-large\">You can book your accommodation through our website or by contacting us directly by phone or email.<\/p><\/div><div class=\"multi-col__col column_3 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"400\"><\/div>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_91daf7a2c0f90c066fa9dc40becb6986\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\">When is check-in and check-out?<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"multi-col-text-block_e0ca59b33895e141d8f11ed129fc018f\" class=\"block-section multi-col-text\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t\n\t\t<div class=\"multi-col__content two-column\">\n\t\t\t<div class=\"multi-col__col column_2 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"200\"><p class=\"multi-col__text text-size-large\">Check-in is from 3:00 PM, and check-out is by 12:00 AM. It\u2019s possible to submit a request for preferred check-in and check-out times. We do our best to accommodate our guests wishes whenever possible.<\/p><\/div><div class=\"multi-col__col column_3 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"400\"><\/div>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_86c7b3cb7643d8237230641d7a59426e\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\"> How does the cancellation policy work?<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"multi-col-text-block_708ca5c874a75ecf552964b48706189b\" class=\"block-section multi-col-text\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t\n\t\t<div class=\"multi-col__content two-column\">\n\t\t\t<div class=\"multi-col__col column_2 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"200\"><p class=\"multi-col__text text-size-large\">For our cancellation policy, cancellations made at least 30 days before arrival will receive a full refund. Cancellations made 7 days before arrival will receive a 50% refund. No refunds are given for cancellations made less than 7 days before arrival.<\/p><\/div><div class=\"multi-col__col column_3 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"400\"><\/div>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_e3f3a14c9925031bdcb7e8013eef964f\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\">Is there someone available to help if I need anything?<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"multi-col-text-block_0256f708bbced778c36ecbd7fd860720\" class=\"block-section multi-col-text\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t\n\t\t<div class=\"multi-col__content two-column\">\n\t\t\t<div class=\"multi-col__col column_2 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"200\"><p class=\"multi-col__text text-size-large\"> When you stay with us at A-One, we are always available to assist you, either in person or by phone.<\/p><\/div><div class=\"multi-col__col column_3 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"400\"><\/div>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_c85106f90b1a5c0947e0cc2276e54822\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\">How do I receive the keys?<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"multi-col-text-block_6c04b821b7b732d65e6695a1ce2f6c59\" class=\"block-section multi-col-text\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t\n\t\t<div class=\"multi-col__content two-column\">\n\t\t\t<div class=\"multi-col__col column_2 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"200\"><p class=\"multi-col__text text-size-large\">Depending on the type of accommodation booked, guests will either receive physical keys at check-in or be given a digital code. Information with all details will be sent to you before your arrival.<\/p><\/div><div class=\"multi-col__col column_3 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"400\"><\/div>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_5cac99bdae377440cc0a60e702eb5e08\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\">Do you help with luggage?<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"multi-col-text-block_0cd7427b5344ef8d1b564c3deab9738b\" class=\"block-section multi-col-text\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t\n\t\t<div class=\"multi-col__content two-column\">\n\t\t\t<div class=\"multi-col__col column_2 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"200\"><p class=\"multi-col__text text-size-large\">Of course, we offer assistance with carrying your luggage at both check-in and check-out.<\/p><\/div><div class=\"multi-col__col column_3 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"400\"><\/div>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_890afd551bf55e3f5d58497e23af77dd\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\">How many guests can stay?<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"multi-col-text-block_7a6dc8883be9d96e28fbf4f73ab2e754\" class=\"block-section multi-col-text\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t\n\t\t<div class=\"multi-col__content two-column\">\n\t\t\t<div class=\"multi-col__col column_2 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"200\"><p class=\"multi-col__text text-size-large\"> Each accommodation lists the maximum number of guests allowed. Should the number of guests exceed this limit, the reservation will be cancelled without any refund.<\/p><\/div><div class=\"multi-col__col column_3 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"400\"><\/div>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_c83f43abf0c37f957da89daeccc438f5\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\">Is smoking allowed?<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"multi-col-text-block_299e7497b0f8fd5c717f4832ef4f8fb9\" class=\"block-section multi-col-text\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t\n\t\t<div class=\"multi-col__content two-column\">\n\t\t\t<div class=\"multi-col__col column_2 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"200\"><p class=\"multi-col__text text-size-large\">All our accommodations are completely smoke free. If smoking occurs, a fine of $1,000 will be issued.<\/p><\/div><div class=\"multi-col__col column_3 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"400\"><\/div>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_97707c3e30308a922d864f1ab722dd19\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\">Is there a minibar?<\/h2>\t<\/div>\n<\/section>\n\n\n\n<section id=\"multi-col-text-block_2b5611d088971e3aa922ff1bd8ef2f93\" class=\"block-section multi-col-text\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t\n\t\t<div class=\"multi-col__content two-column\">\n\t\t\t<div class=\"multi-col__col column_2 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"200\"><p class=\"multi-col__text text-size-large\">There is a minibar in all our accommodations stocked with nonalcoholic beverage and various snacks.<\/p><\/div><div class=\"multi-col__col column_3 text-width-small\" data-aos=\"fade-down\" data-aos-delay=\"400\"><\/div>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section id=\"heading-divider-block_4d15ced5d866f576854aedc7f351a316\" class=\"block-section heading-divider\">\n\t<div class=\"block-container box-width-site-full\">\n\t\t<h2 class=\"two-col__title dc-heading heading-size-normal\" data-aos=\"line-animation\"><\/h2>\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":6610,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-315","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/a-one.no\/en\/wp-json\/wp\/v2\/pages\/315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/a-one.no\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/a-one.no\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/a-one.no\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/a-one.no\/en\/wp-json\/wp\/v2\/comments?post=315"}],"version-history":[{"count":0,"href":"https:\/\/a-one.no\/en\/wp-json\/wp\/v2\/pages\/315\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/a-one.no\/en\/wp-json\/wp\/v2\/media\/6610"}],"wp:attachment":[{"href":"https:\/\/a-one.no\/en\/wp-json\/wp\/v2\/media?parent=315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}